Refund policy

If you have a problem with your order, then please please please contact us immediately!! We strive to make sure that every customer is happy with their purchase. Let us know what the situation is and we will work out details for returns, exchanges, or partial credits. Contact information: (303) 841-4041 Corporate Offices; 


Because of the perishable nature of our food products, we ask that you contact us within a week of receiving your order so that we can deal with any problems immediately, so they do not become bigger problems. As always, we appreciate your business and thank you for shopping with Rivertrail Foods!!